Lifecycle
- Obsolete Date 31-12-2099
Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Features
Provides access to HPE technical resources for problem resolution
May contribute to improved system performance and reduced downtime
Allows your IT resources to stay focused on their core tasks and priorities
Compatible products
Documents
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- HPE Foundation Care Exchange Service data sheet – US English
- HPE Foundation Care Exchange Service data sheet – US English (A4)
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- HPE Service Credits data sheet
- HPE Transformation Workshop for Software-Defined Infrastructure (SDI) solution brief
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